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Who: Gwen Thomas
What: Outsourcing, Off-shoring, and Sarbanes-Oxley, a lecture
When: February 26, 2004
Where: University of Central Florida, Orlando, FL

Who: Gwen Thomas
What: Taxonomies: The Connection Between Menus, Navigation, Search Optimization, Personalization, and Data Warehouses, as part of the Usability Progression
When: May 12, 2004
Where: Baltimore, MD, at the Society for Technical Communication 51st Annual Conference
Conference info: http://www.stc.org/51stConf//

Who: Gwen Thomas
What: Connecting the Dots: Using your Indexing Skills to Develop Effective Metadata, a panel discussion
When: May 11, 2004
Where: Baltimore, MD, at the Society for Technical Communication 51st Annual Conference>
Conference info: http://www.stc.org/51stConf//